Epson ET-2920 Printer Manual

PDF manual

268 pages

English

Brief summary:

• This printer series supports printing, copying, scanning, and faxing depending on the specific model, making it suitable for home offices and small businesses
• The printers use an EcoTank refillable ink system, designed for high-volume printing with lower cost per page
• Users should always use genuine Epson ink bottles to maintain print quality and avoid printer damage
• The printers support multiple connection types:
  • USB
  • Wi-Fi
  • Wi-Fi Direct
  • Ethernet (on supported models)
• Mobile printing is supported through:
  • AirPrint
  • Epson Smart Panel
  • Mopria
  • Epson Connect
• Advanced features include:
  • Manual duplex printing
  • Borderless printing
  • Poster printing
  • Multi-page layouts
  • Header and footer printing
  • Fax functions on selected models
• The printer can generate a Network Connection Report to diagnose Wi-Fi and network issues
• Wi-Fi setup can be configured using:
  • WPS Push Button
  • WPS PIN Code
  • Easy Connect App
  • Manual SSID setup
• The printer supports Wi-Fi Direct mode, allowing direct connection without a router
• Regular maintenance includes:
  • Print head cleaning
  • Nozzle checks
  • Maintenance box replacement
  • Cleaning scanner glass and ADF
  • Cleaning spilled ink
• The printer uses a maintenance box to collect excess ink from cleaning cycles and it must be replaced when full
• Several LCD error codes help diagnose problems such as:
  • Paper jams
  • Ink pad full
  • Wi-Fi setup errors
  • Firmware recovery mode
  • Scanner errors
• Firmware recovery mode requires a USB connection to reinstall firmware if an update fails
• Borderless printing may stop if the borderless ink pad reaches its limit, but standard printing can continue
• Safe ink handling is important because low ink levels for long periods may damage the print head

Frequently Asked Questions (FAQ) — Common User Problems

Q: My printer does not print at all. What should I do

• Check if the printer is powered on
• Verify paper is loaded
• Confirm ink levels are above the minimum line
• Check USB or Wi-Fi connection
• Restart the printer and computer

Q: The printer says paper jam but I cannot find paper

• Turn the printer off and on again
• Load A4 or Letter paper into the rear feeder
• Let the printer attempt internal paper removal
• Check for small paper fragments inside

Q: Print quality is poor or colors are missing

• Run a nozzle check
• Perform print head cleaning
• Refill ink if levels are low
• Use the correct paper type settings

Q: The Wi-Fi connection failed

• Print the network connection report
• Retry WPS setup
• Use Wi-Fi Direct as an alternative
• Reset network settings if necessary

Q: The printer entered Recovery Mode after a firmware update

• Connect the printer to a computer with USB
• Download the latest firmware
• Retry the update manually
• Do not use network update during recovery mode

Q: The maintenance box warning appears

• The maintenance box is nearly full or full
• Replace it as soon as possible
• Some cleaning functions may stop working if ignored

Q: Borderless printing stopped working

• The borderless ink pad may be full
• Standard printing is still available
• Service replacement is required for the pad

Q: Mobile devices cannot find the printer

• Ensure both devices are connected to the same network
• Try Wi-Fi Direct
• Reopen the Epson Smart Panel app
• Reboot the printer and phone

Q: Scanner quality is poor

• Clean the scanner glass
• Clean the ADF if used
• Avoid scratches or dust on the glass surface

Q: Ink spilled during refill

• Clean immediately using a lint-free cloth
• Wash hands with soap and water if ink contacts skin
• Avoid shaking or squeezing ink bottles too hard