Epson XP-980 Printer Manual
 | PDF manual |  | 239 pages |  | English |
Brief summary:
- All-in-one printer with print, scan, copy, and mobile fax capabilities.
- Touchscreen control panel for setup, navigation, and troubleshooting.
- Supports Wi-Fi, Wi-Fi Direct, and USB connectivity for flexible use.
- Mobile printing available through HP app and network connection.
- Uses HP ink cartridges; original cartridges are recommended for best performance.
- Paper handling includes main tray and photo tray with multiple media types.
- Maintenance features include printhead cleaning, alignment, and ink level checks.
- Built-in reports (network, print quality, status) help diagnose issues.
- Firmware updates improve performance and fix bugs.
- Troubleshooting section covers printing, paper feed, connection, and hardware issues.
Common User Problems & Solutions
Printer does not print
Ensure the printer is powered on, connected to Wi-Fi or USB, and selected correctly. Check for error messages and restart devices.
Poor print quality (streaks, missing colors)
Clean the printhead and align it. Check ink levels and ensure original cartridges are installed.
Paper jam inside the printer
Turn off the printer and remove jammed paper carefully from trays, print zone, or feeder areas.
Paper not feeding properly
Make sure paper is loaded correctly, not curled, and that guides are properly aligned. Do not overload the tray.
Printer shows offline or not responding
Check network connection and ensure the printer is connected to the same network as the device. Reset network settings if needed.
Wi-Fi or connection issues
Reconnect the printer using network settings or print a wireless test report to diagnose the issue.
Printer turns off unexpectedly
Check the power cable and outlet. Restart the printer and ensure stable power supply.
Scanner or copy not working correctly
Clean the scanner glass and verify software settings. Restart the printer if needed.
Ink cartridge not recognized
Reinstall the cartridge properly and ensure it is an original HP cartridge.
Error messages or blinking indicators
Follow on-screen instructions or print a diagnostic report to identify the issue.