Epson EcoTank ET-4950 Printer Manual

PDF manual

308 pages

English

Brief summary:

It explains how to use the Epson Smart Panel mobile app to set up and control the printer from a smartphone or tablet.
The guide details how to set up Wi-Fi or wired network connections, including security recommendations.
It provides instructions on loading paper into the cassette, including capacity and compatible paper types.
There are detailed sections on how to perform various tasks like copying, printing from a computer, and scanning.
The manual includes instructions for setting up and using fax features.
It guides users on refilling the ink tanks and replacing the maintenance box, along with safety precautions.
The document covers essential maintenance procedures such as performing a print head nozzle check, cleaning, and alignment to ensure print quality.
A major section is dedicated to troubleshooting various problems, including setup, network, paper, printing, scanning, and faxing issues.
It also provides information on technical specifications, safety notices, and how to get help.

Nothing Prints

What should I check if nothing prints? Ensure the product is on and cables are securely connected. Make sure you are using the correct Epson printer driver and that the printer status is not offline or pending.

Paper Jams

How do I fix a paper jam? The manual provides detailed steps to remove jammed paper from inside the product. It also recommends aligning paper guides and not overloading the tray to avoid future jams.

Print Quality Problems

What causes blurry or smeared printouts? This can be caused by damp, curled, old, or incorrectly loaded paper.
How do I fix faint printouts or printouts with gaps? Run a nozzle check and cleaning. If the issue persists after running cleaning three times or one Power Cleaning, turn off the product for at least 12 hours before trying again.

Network Problems

Why can’t the product connect to a wireless router? Check if the router is on and the wireless network is set up correctly. Confirm the security key/password is accurate. You may also need to move the printer closer to the router and away from other devices that cause interference.
Why is my network connection unstable on a Mac? If a device is connected to a USB 3.0 port on your Mac, it may interfere with the wireless network. Move the device further away from your Mac.
Why can’t network software find the product? Make sure the product is on and connected to the network. Print a network connection report to diagnose the problem. The issue may also be caused by a Privacy Separator function on your router.

Scanning Problems

Why won’t the scanning software operate correctly? Ensure the product is on and cables are securely connected. Check that your computer is not in power-saving mode and that Epson Scan 2 is selected as your scanning program.
Why can’t I send scans to a cloud service? The network connection may be unstable. Try reconnecting the network from the control panel.
What if the image has a line of dots? Clean the scanner glass.

Faxing Problems

Why can’t I send or receive faxes? Check if an error code is displayed on the control panel. If so, follow the suggested solutions in the error code list.
Why is fax quality poor? The recipient’s fax machine may have a poor connection or be low on ink. Also, adjust the fax resolution on your product.