Epson EcoTank ET-3930 Printer Manual

PDF manual

268 pages

English

Brief summary:

1. It details the product’s parts, control panel usage, and power-saving settings.

2. The guide explains how to use the Epson Smart Panel mobile app to set up and control the printer.

3. It covers Epson Connect solutions for printing and scanning from smartphones, tablets, and other devices.

4. It includes instructions for Wi-Fi and wired network setup and how to print a network status sheet.

5. The manual describes how to load paper into the cassette, its capacity, and compatible paper types.

6. It provides instructions for copying and scanning from both the control panel and a computer.

7. It guides users on refilling ink tanks and replacing the maintenance box, including safety precautions.

8. It explains printhead maintenance procedures like nozzle checks, cleaning, and alignment.

9. The guide includes a troubleshooting section for setup, network, printing, and scanning issues.

Common Error Questions and Answers

Nothing Prints

• What should I check if nothing prints? Ensure the printer is on, cables are secure, and you are using the correct Epson printer driver. Also, check that the printer status is not offline or pending.

Paper Jams

• How do I fix a paper jam? The manual provides detailed steps to remove jammed paper from various locations. It also advises how to avoid jams by aligning paper guides and not overloading the tray.

Print Quality Problems

• What causes blurry or smeared printouts? This can be caused by damp, curled, old, or incorrectly loaded paper. Make sure paper meets specifications, use genuine Epson papers and inks, and ensure the paper type setting in the software matches the paper you loaded.

• How to fix faint or gapped printouts? Run a nozzle check and cleaning. If the issue persists after three cleanings or one Power Cleaning, turn off the printer for at least 12 hours before trying again.

Network Problems

• Why can’t the product connect to a wireless router? Check if the router is on and the wireless network is set up correctly. Confirm the security key or password is accurate. You may also need to move the printer closer to the router and away from other devices that cause interference.

• Why is my network connection unstable on a Mac? If a device is connected to a USB 3.0 port on your Mac, it may interfere with the wireless network. Move the device further away from your Mac.

Scanning Problems

• Why won’t the scanning software operate correctly? Ensure the product is on, cables are securely connected, and your computer is not in a power-saving mode. Also, check that Epson Scan 2 is selected as your scanning program. If you are scanning over a network, make sure the Event Manager program is not blocked by your firewall.